Claim files, made easy.
Organize RCA and CASCO claim files, documents, photos, and communication in one secure platform. Built for auto repair shops and claim operators who need clarity at every step.
Claim files
Active: 24
1,284
Documents
36
Team members
92%
Resolved
RCA claim — BMW X5
CLM-2026-0841
CASCO claim — Audi A6
CLM-2026-0839
RCA claim — VW Golf
CLM-2026-0835
Organized
Every claim file structured with consistent steps, documents, and metadata.
Efficient
Guided workflows reduce manual work and speed up file resolution times.
Secure
Role-based access, audit trails, and encrypted data protection.
AI-Assisted
Smart document analysis, missing-info detection, and repetitive task drafting.
Less time lost. Fewer incomplete files.
Managing a claim file means documents, deadlines, communications, and dozens of details that must be tracked correctly. xClaim organizes the entire process into a clear flow, so your team always knows what is done and what is next.
Scattered documents
Files, photos, and forms spread across folders, emails, and drives — hard to find when you need them.
Missed steps and deadlines
Without a clear process, mandatory steps get skipped and deadlines slip through the cracks.
Dependency on senior operators
Only experienced staff know the full process. Onboarding new people takes too long.
No visibility into file status
You can't see at a glance where each claim file stands or what's missing to move it forward.
Everything you need to manage claim files
From the first customer contact to file closure, xClaim keeps information organized and the team in sync.
Step-by-step guided files
The team is guided through each stage with clear instructions on required information and documents.
Documents in one place
ID, license, registration, amicable report, statements, photos and more — organized in the right file.
Status and activities
See the file's current stage, recent actions, who's responsible, and what steps are still missing.
Team collaboration
Operators, advisors, and management work from the same information — no lost conversations or files.
Centralized communication
Keep messages, emails, requests, and responses associated with each individual claim file.
AI assistance
AI helps verify documents, identify missing information, and prepare repetitive activities.
A correct file starts with a clear process.
xClaim turns a complicated process into a sequence of easy-to-follow steps. New staff can work faster, while experienced operators keep full control over the entire file.
- Steps adapted to file type
- Mandatory information verification
- Alerts for missing documents
- Complete activity history
- Clear ownership and next step
CLM-2026-0841
BMW X5 · Andrei Popescu
Intelligent assistance, controlled by your team.
xClaim uses AI to help operators identify information, verify document consistency, and reduce repetitive work. Important decisions always remain under human control.
Assisted extraction from documents
AI reads and extracts key data from uploaded documents to save manual entry.
Missing information detection
Identifies required fields or documents that haven't been added to the file yet.
Inconsistency flagging
Highlights mismatches between documents — like VIN, plate number, or owner name.
Communication and document drafting
Prepares repetitive communications and standard documents for operator review.
Document analysis
Certificate of registration
AI assists the process. The operator verifies and confirms all information.
Built for teams handling claims every day
Auto repair shops
Organize files, documents, and communication with both the customer and the insurer.
Assessment centers
Handle high volumes of files through clear, standardized processes.
Claim operators and advisors
Work more efficiently and see immediately what's missing from each file.
Management
Track activity, workload, delays, and team performance across all files.
Plans that fit your team
Choose the plan that matches your operations. All plans can be adjusted as you grow.
Start
For small teams building a consistent claim process.
Pricing available at launch
- Claim file management
- Guided workflow
- Documents and photos
- Activities and statuses
- Standard support
Business
RecommendedFor active repair shops and claim teams that need collaboration, automation, and AI assistance.
Pricing available at launch
- Everything in Start
- Extended collaboration
- Automations
- AI assistance
- Reports and indicators
- Priority support
Enterprise
For organizations requiring custom workflows, integrations, governance, and dedicated support.
Custom quote
- Everything in Business
- Custom configurations
- API integrations
- Advanced roles and policies
- Dedicated onboarding
- SLA and dedicated support
Plans and limits will be tailored to the volume and needs of each organization.
Transform how your team manages claim files.
Discover a clearer, faster, and easier-to-track process — from the first document to file closure.